Privacy Policy

Last updated: [16/07/2018]


SPEQ GmbH respects the privacy of your personal data. This Privacy Policy describes how we use your personal data when you visit our website or use services on our website (e.g. newsletter, shop).

The responsible party in accordance with Data Protection Law is

Tannbachstraße 10
73635 Steinenberg

If you have any questions on this Privacy Policy, you can contact us by email at at any time.

Collection and processing of personal data when visiting and using our website

Data collected and stored automatically when visiting our website
Every time you open our website, data sent by your browser is automatically collected and stored. It is stored in the server’s log files. The following data is collected:

• Name of the file accessed
• Date and time of access
• Quantity of data transferred
• Report on successful access
• Web browser and requesting domain
• User’s operating system
• User’s Internet service provider
• User’s IP address
• Websites accessed by the user’s system via our website
• Websites from which the user’s system accesses our website

We do not attribute this data to specific users. It is saved separately from other personal data.

Data you actively provide us with
We also process your personal data that you actively send to us.

a) Newsletter

If you subscribe to our newsletter, we use the data collected in the respective input form; if this is the case we will first send you a double-opt-in confirmation email to verify that the email address owner, as the data subject, has authorised receipt of the newsletter.

When you subscribe to the newsletter, we also save the IP address issued by your Internet Service Provider (ISP) for the computer system used at the time of subscription, as well as the date and time of subscription. This data must be collected so as to track potential abuse of the email address at a later date, and therefore serves as legal protection for the party responsible for processing.
You can cancel your subscription to our newsletter at any time. There is an unsubscribe link in every newsletter to enable you to revoke your consent.

b) Contact via website

If you contact us by email or via a contact form, we process the personal data sent by you to handle your request and answer you. We use the following data: First name, surname, street, house number, post code, place of residence, country, email address.

c) Ordering spare parts/Complaints

If you order spare parts or send complaints, we record your first name and surname, your postal address, telephone number and you email address.

d) Shop

If you register in the shop, we record your name, your postal address, telephone number, email address, IP address and other information depending on your payment method, as well as other personal information you provide to us on a voluntary basis.

Purposes for which we process your data
We use the above data exclusively for the following purposes:

Website administration;
Improving our website based on user habits;
To keep you abreast of news and special offers on our products or services, if you expressly give us your consent to send you information of that kind. You can unsubscribe at any time and can withdraw your consent by sending us an email (mailto:
To answer your enquiries;
To implement and process your orders, complaints and spare parts orders; for correspondence on your orders, complains and spare parts orders; to send invoices and handling payment processes.

Legal basis for data processing; duration of storage

The legal basis for collecting and processing the data described above is determined by the corresponding personal data and the specific context in which we collect it.

Data gathered automatically when using our website is collected based on our legitimate interest in understanding how our website is used, to enable us to continuously improve our services on

We process the data you send us when you contact us or subscribe to our email newsletter based on your consent.

If you place orders with us, make complaints or order spare parts, we process the data you have provided in order to fulfil our contractual obligations.

Your data is stored for the duration of the respective legal archival period. After this period, or as soon as we no longer have a legal basis for processing your data, it will be deleted.

Data forwarding to third parties
Furthermore, we pass your personal data to third parties when you use the shop, make complaints and order spare parts.

When you use our website, we save specific information on your computer’s hard drive using cookies (small text or image files). Cookies allow us to adapt the website to your interests and needs. For example, cookies can contain information on the pages you visit, which allows us to adapt the website accordingly. Cookies do not let us access other areas of your computer.

Most web browsers allow you to delete cookies or display a warning before cookies are saved on your hard drive. Please see your browser’s documentation or help screen to learn more about this option. However, please note that you may not be able to use all services or facilities on our website if you deactivate cookies.

Use of third-party service and plug-ins

a) Google applications

aa) Google Web Fonts

To display fonts uniformly, this page uses web fonts provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you open a page, your browser downloads the required web fonts to your browser cache to show texts and fonts correctly.

For this purpose, the browser you use must connect to Google’s servers. As a result, Google learns that your IP address opened our website.
For further information on Google Web Fonts, see and Google’s privacy policy:

bb) Google Maps
This page uses Google Maps via an API. it is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Your IP address must be saved to use the functions of Google Maps. This information is generally transmitted to a Google server in the USA and saved there. The provider of this page has no influence on this data transmission.
For further information on how user data is processed, see Google’s privacy policy:

b) Social plug-ins

Our website uses social plug-ins (‘plug-ins’) from various social networks. These plug-ins allow you to share content, for example. Plug-ins are deactivated by default on, and therefore do not send any data.
If these plug-ins are activated, your browser establishes a direct connection to the respective social network as soon as you open a page on our website. The social network sends the content of the plug-in directly to your browser, which incorporates it in the website.

By integrating the plug-ins, the social network is notified that you have opened the corresponding page of our website. If you are logged in to the social network, it can associate your visit with your account. When you interact with the plug-ins, your browser sends the corresponding information straight to the social network and saves it there.
For the purpose and scope of data collection and further processing and use of the data by social networks and your rights and settings to protect your privacy, see the respective networks’ or websites’ privacy policies: See below for the links.
Even if you are not logged in to the social networks, websites with active social plug-ins can send data to the networks. When plug-ins are active, a cookie with an ID is set every time you open the website. As your browser sends this cookie automatically every time you connect to a network server, the network could in principle generate a profile of the websites opened by the user corresponding to the ID. Then it would be possible to match this ID to a person, for example when subsequently logging in to the social network.

We use the following plug-ins on our websites:

YouTube plug-in

Our website uses plug-ins from YouTube, a service provided by Google. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages with a YouTube plug-in, a connection is established to the YouTube servers. The YouTube server is informed about which of our pages you visited.

If you are logged into your YouTube account, YouTube can also attribute your surfing patterns directly to your personal profile. You can prevent this by logging out of your YouTube account.
For further information on how user data is processed, see YouTube’s privacy policy at:

Your rights

If you want to request information on whether personal data on you is being processed, or how you can access your personal data, have it corrected, updated or deleted, you can contact us at any time by reaching out to us at the contact details provided under ‘How to contact us’[].

If you are located in the European Union, you can also object to processing of your personal data, request us to restrict processing of your personal data or send you your personal data. You can also exercise these rights by reaching out to us via the contact details under ‘How to contact us’[].

You have the right to refuse to accept the advertising messages we send you at any time. You can also log out using the link provided in the newsletter, or by sending us a corresponding message. To reject other forms of advertising (e.g. by post), please contact us via the contact details under ‘How to contact us’[].

You can also revoke your consent at any time if we collect and process your personal data with your consent. Revoking your consent has no influence on the legitimacy of processing your personal data before you revoked your consent, nor on processing your personal data based on a legitimate interest and for which no consent is required.

You are entitled to complain to a data protection authority about the collection and use of your personal data. For further information, please contact your local data protection authority: (Contact details for data protection authorities in the European Economic Area, Switzerland and some non-European countries (e.g. USA and Canada) can be found here) [].

You are entitled to receive the personal data on your person in a structured, standard and machine-readable format. You are also entitled to send this data to another responsible party without obstruction by the responsible party to whom the personal data was provided, if the processing is based on consent or a contract, and the data was processed using automated methods, if processing is not required to perform a duty in the public interest or to exercise an official authority conferred upon the responsible party.
When exercising your right to data portability, you also have the right to have the personal data sent directly from one responsible party to another responsible party, where this is technically feasible and does not impair the rights and liberties of other persons.

How to contact us

If you have questions or concerns with regard to the use of your personal data, please contact us at any time [].